CUSTOM ORDER TIMELINE
We make and deliver custom orders once a month:
Place your custom order by the 15th of each month to have it dispatched by the end of that month (Jan-Nov).
If your order contains standard products and custom products they will be dispatched together once your custom product is ready.
Free delivery for orders over AU$100 (hooray!)
Orders over $100: Standard Post FREE (or Express $4.90)
Orders under $50: Standard Post $5.90 (or Express $8.90)
Orders $50-$100: Standard Post $8.9 (or Express $12.90)
Standard Post: 2–6 business days from order to Bris, Syd, Melb, Adl. Less than 10 days to most other destinations.
Local Pickup available from 24 hour lockbox in Moorooka, Brisbane.
Returns and exchanges for change of mind are not offered on custom size products - see full terms here.